“[NNJ] has provided personalized service for our community…with the assignment of knowledgeable, highly-qualified representatives in the area of community management. That knowledge has assisted the Board of Directors in maintaining the current needs of our community, as well as helping us plan for our future needs.”
P.M.
Board Member
San Diego, CA
“I am writing to express to you that our community manager is doing an outstanding job for our property. She has impressed me and the community with her professionalism and vast knowledge. Not only does she lead her NNJ team to success, but she also manages the association vendors to perform to their contracts on our behalf. She has proven her problem solving abilities by taking on problems and not letting them go until we have an acceptable resolution. My direct interaction with her has always been informative and worthwhile. I am very pleased to be able to work with her.”
L.K.
Board Member
San Diego, CA
“Yesterday was your first board meeting with our association. The meeting was one of the most productive meetings we have had. Our manager was able to make suggestions, give recommendations and move the board through without a lot of the "wishy-washy" stuff the board previously experienced. I do feel much more secure that our association is in good hands with NNJ. Thank you.”
M.D.
Board Member
San Diego, CA
“This letter is to express our appreciation for the many swift, decisive and appropriate actions taken on our behalf by our customer support person. We were confronted by a slab leak. She repeatedly assumed much of the burden of responsibility with swift and appropriate action on every occasion that we requested her assistance. She helped us and all concerned in managing the crisis and seeing us through it by acting with maturity, rapidity and keenness of judgment characterizing a true professional. She provided immediate responses to all our calls and went out of her way to see that the incidents were handled on our behalf with the least impact on us. It is with the greatest of pleasure that we commend her. Her professionalism and concern for our interests reflect only the best that is to be found in the industry lucky enough to have her as an associate.”
R.H.
Homeowner
Escondido, CA
“I think our community manager’s style is an excellent fit with our property and our board. She has already demonstrated her skills with her expert handling of the flood situation in the building and with a dog nuisance problem. I am also delighted with NNJ's responsiveness. I think the board made a good decision in choosing NNJ and I am increasingly confident that we have a management company committed to maintaining and improving our property.”
S.O.
Board Member
San Diego, CA
“It was such a relief to have the homeowners ask tough questions, and to actually have a manager be able to answer them authoritatively. The homeowners, while they didn’t always like what they heard, could see they were dealing with a professional and it made all the difference in their demeanor, and in the general stress level in the room. I left the meeting thinking we had accomplished a lot, and looking forward to tackling the challenges we have facing us.”
P.M.
Board Member
San Diego, CA
“When we became a client of N. N. Jaeschke, we expected the transition to be bumpy, as we left one manager for another. There is always a learning curve and we were sure some things would get overlooked. We have been absolutely delighted with all the service that we have received. Our Community Manager is terrific and so is her associate. Her supervisor has also been totally responsive. The cleaning service we receive from your staff is terrific. I also want to express how much we appreciate the service from your building maintenance technician. He jumped right in and has already fixed so many things that were left undone. He has a great manner, is very polite and is knowledgeable. He also wants to help us make our homes shine, as he does the maintenance twice a week.”
L.B.
Board Member
San Diego, CA
“Thank you so much, not only for your prompt reply to my telephone call, but also my request for your email contact information. I apologize if I seemed unusually upset; you were a dear to allow me to vent regarding the situation. Thanks again for your professional and friendly demeanor.”
F.M.
Homeowner
San Diego, CA
“We would like to commend you on your outstanding performance on our behalf during this past difficult year. Your unstinting cooperation and time devoted to our association, as well as your knowledge of the rules applicable to condominium associations, has been invaluable. Your leadership and pleasant personality during the board meetings was an appreciated asset. It is a pleasure working with you.”
The Board of Directors
San Diego, CA
“I want to take this time to express how pleased I was with the response that I received from my online request. I sent in a message regarding my sprinklers. I received a cell phone call from the landscaping supervisor immediately. I have lived at in my property since it was built. Keep up the good work.”
C.W.
Homeowner
Santee, CA
“I would like to express my appreciation for your professionalism regarding our correspondence and conversations with each other. I would also like to thank you for notifying the board regarding our concerns and requests. I greatly appreciate your kindness and understanding.”
H.T.
Homeowner
San Diego, CA
“I wanted to drop you a quick line to tell you how much we appreciate our community manager and her hard work over the last 9 ½ months. It is wonderful to NOT have homeowners stopping me all the time to tell me that they can’t get through to management! She has truly turned the responsiveness of our management around, and I can’t tell you how happy we are that we chose to switch over to NNJ. Thank you!!!”
C.C.
Board Member
San Diego, CA
|
|
RELATED INFORMATION
Ready to get started?
Fill our our simple form and we'll be in contact shortly.
Start Working with Us
CONTACT
9610 Waples Street
San Diego, CA 92121-2992
Tel: 858-550-7900
Fax: 858-550-7929
Toll-Free: 800-448-7601
Contact Us
|
